Roland GT-PRO Manuel du propriétaire Page 147

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147
Troubleshooting
Problems when using the
USB Driver
Operating system becomes unstable
Operation becomes unstable when the computer is
started up with the GT-PRO already connected
Please start up your computer with the GT-PRO
disconnected, and then connect the GT-PRO. On a
computer that uses a USB keyboard, starting up the
computer with the GT-PRO already connected may
cause operation to become unstable. In this case, start up
the computer with the GT-PRO disconnected, and then
connect the GT-PRO.
Can’t hear sound from the computer
Is it possible that the GT-PRO’s OUTPUT MAIN/SUB
has been placed at 0 (turned fully counterclockwise)?
Are USB/DGT Out Ch. (p. 89) and USB/DGT Out Lev
(p. 89) set correctly?
Have you specified the audio and MIDI data output
destination for your operating system?
You must specify the GT-PRO as the audio data output
destination for your computer. For details on how to
make this setting, refer to Settings and checking.
(Windows, “Driver settings” (p. 123)/ Macintosh, “OMS
settings” (p. 130), “FreeMIDI settings” (p. 133))
In your playback software, have you specified the
audio data output destination?
For some software, you will need to specify the GT-PRO
as the output destination for audio data. For details on
the procedure for making settings, refer to the owner’s
manual for your software.
Are you running multiple applications?
If multiple applications are running simultaneously, an
error message may appear. If this occurs, click [OK] and
exit the other applications.
Even if an application window is closed, it is still
running if it appears in the taskbar. Be sure to exit
unneeded applications displayed.
Was the driver installed correctly?
In order for you to play back audio data via the GT-PRO,
the driver must be installed. For installation and settings,
refer to “Driver installation and settings” (Windows, p.
110 / Macintosh, p. 126).
Is your computer in Suspend or Sleep mode?
If so, get your computer to resume normal operation,
then exit all applications that are using the GT-PRO.
Next, turn the GT-PRO’s power off, then switch it on
again.
Did you plug in the USB cable, or unplug it while an
application was running?
Exit all applications that are using the GT-PRO, and exit
all applications that are using the GT-PRO, and re-
connect the GT-PRO.
Have you selected “Game compatible device” or
“Voice modem” as the output for the audio track?
If game compatible device or voice modem (the actual
name will depend on the computer you are using) is
selected for the audio track of your software, the audio
track may not play back. Do not select these devices as
the port.
Has your computer been set to enter Sleep mode?
If your computer enters Sleep mode, exit the software
you are using, and then restart your computer.
We recommend that you set your computer to not use
Sleep mode.
Noise is heard during audio playback
Is a guitar still connected?
If a guitar is connected to the GT-PRO, disconnect the
guitar. Disconnect any audio devices you are not using.
Noise is sometimes heard in the input.
If a USB-compatible MIDI sound module and the GT-
PRO are connected via USB to the same computer, and
the outputs of the MIDI sound module are connected to
the input jacks of the GT-PRO, noise from your
computer may be heard via the MIDI sound module
from the GT-PRO, depending on the computer you are
using. If this occurs, you can either connect the MIDI
sound module and the GT-PRO in parallel using a self-
powered hub, or connect the MIDI sound module via its
serial or MIDI interface.
Are two or more audio devices such as the GT-PRO or
a mixer connected to your computer?
Try connecting only a single GT-PRO unit, and check
whether the noise disappears. If numerous audio devices
are connected to a computer, noise may occur depending
on your system. In such cases, connect only the GT-PRO
to your computer.
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