Roland UA-11 Manuel du propriétaire télécharger pdf (Page 21)

Appendix

21

Problem Items to Check Action

Windows XP

The “Found New

Hardware Wizard”

appears again after the

USB driver is installed

Did you connect the

DUO-CAPTURE EX to a dierent USB

port of the computer than the one

you used when installing the driver?

If you change the USB port to which the

DUO-CAPTURE EX is connected, the “Found New

Hardware Wizard” may appear again even if the

USB driver has already been installed on the

computer.

Follow step 6-1 of the USB driver installation

procedure (p. 13) and install the USB driver.

Windows 7/

Windows Vista

A numeral such as “2-”

appears at beginning

of the device name

Did you connect the

DUO-CAPTURE EX to a dierent USB

port of the computer than the one

you used when installing the driver?

If you connect the DUO-CAPTURE EX to a dierent

USB port of the computer than the one you used

when installing the USB driver, a numeral may

appear with the device name.

To have the device name appear without the

numeral, connect the DUO-CAPTURE EX to

the same USB port used during installation, or

reinstall the USB driver (p. 12).

Using the DUO-CAPTURE EX

Problem Items to Check Action

I cannot select or use

the DUO-CAPTURE EX

device

Is the DUO-CAPTURE EX’s power indicator

o?

Make sure that the DUO-CAPTURE EX is

connected to the computer correctly.

If that does not resolve the issue, reinstall

the USB driver (p. 12).

Is the [COMPUTER/TAB] switch set to “TAB”?

Set the [COMPUTER/TAB] switch to

“COMPUTER” (“44.1” or “48”).

Are there batteries installed in the

DUO-CAPTURE EX?

Is power being supplied from the AC

adaptor?

If the [COMPUTER/TAB] switch is set to

[TAB], insert batteries or use an optional

AC adaptor (p. 8, p. 9, p. 11).

Is the DUO-CAPTURE EX’s device name

displayed?

Exit all programs that are using the

DUO-CAPTURE EX, turn it o, and then turn

it on again.

If that does not resolve the issue, reinstall

the USB driver (p. 12).

Is another program using the

DUO-CAPTURE EX?

Did the computer enter standby (suspend)

mode, hibernate mode, or sleep mode while

the DUO-CAPTURE EX was connected?

Exit all programs that are using the

DUO-CAPTURE EX, turn it o, and then turn

it on again.

If that does not resolve the issue, restart

the computer.

Did you disconnect and reconnect the USB

cable while using the DUO-CAPTURE EX?

Was the DUO-CAPTURE EX connected to the

computer while the computer was starting

up?

Connect the DUO-CAPTURE EX after the

computer has started up. With some

computers, the DUO-CAPTURE EX cannot

be used if it is connected to the computer

while the computer is starting up.

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